If you notice that your printer fails to locate your network, the setup gets stuck partway through, or the wireless connection drops repeatedly. These issues are commonly triggered by router configuration changes, outdated printer firmware, driver-related conflicts, or general network compatibility problems. This guide walks you through the main causes and offers practical fixes to help you restore the Wireless Setup Wizard and successfully reconnect your printer.
Common Reasons Why the HP Wireless Setup Wizard Stops Working
Weak or unstable Wi-Fi signal: If the printer is too far from the router or there are signal obstructions, the Setup Wizard may fail to detect the network
Incorrect network settings: Wrong Wi-Fi password, hidden SSID, or unsupported security modes can block the setup process
Outdated printer firmware: Firmware bugs can lead to wireless connection failures, especially after router updates
Driver or software conflicts: Corrupted HP Smart, outdated drivers, or incomplete installations may prevent the wizard from running properly
Firewall or antivirus blocking the connection: Security software may block HP setup services or the printer's communication ports
Router restrictions: Disabled 2.4 GHz Wi-Fi, MAC filtering, or AP isolation can stop the printer from connecting
Printer not in setup mode: HP printers must be in Wireless Setup Mode before you run the wizard; otherwise, the network will not appear
Fix 1: Update or Reinstall HP Drivers
If you want a quick and straightforward way to resolve driver-related problems, using an automated driver update tool like Driver Talent X is the most convenient option for managing the entire installation process.
Download and Install Driver Talent X
Click the "Download" button to obtain the setup file. After the download finishes, run the installer on the Windows computer that's experiencing issues with your HP printer.
Run a System Scan
Launch Driver Talent X and select the Scan option. The tool will analyze your printer, USB ports, network adapters, and other relevant components to identify outdated, missing, or corrupted drivers.

Apply the Driver Updates
When the scan results appear, choose Repair Now or Update. Driver Talent X will automatically locate, download, and install the correct HP printer driver along with any additional updates required for optimal performance.

Restart Your Computer
After installation is complete, reboot your PC to ensure all driver changes take effect. This approach provides a fast, effortless solution for restoring proper printer functionality.
Fix 2: Run the Network Setting Again
Open the Wireless or Network menu
Select Wireless Setup Wizard
Choose your Wi-Fi network from the list
Enter your Wi-Fi password carefully
If your network does not appear, restart the router, ensure the SSID is visible, and check that 2.4 GHz is active.
Fix 3: Adjust Your Router Settings
Enable 2.4 GHz Wi-Fi
Disable MAC filtering
Change Wi-Fi channel to 1, 6, or 11 for better stability
Restart the router to clear DHCP conflicts

Fix 4: Disable Firewall or Antivirus Temporarily
Firewalls can block HP setup tools and printer discovery. Disable Windows Defender Firewall or third-party antivirus temporarily, run the setup again, and re-enable protections afterward.

Fix 5: Use the HP Smart App as an Alternative Setup Method
If your printer still fails to connect to the network, set up your printer through the HP Smart app. Install HP Smart, select Set Up a New Printer, and follow the on-screen Wi-Fi instructions.

Tips to Avoid Wireless Setup Issues
To keep your HP printer connected without interruptions, make sure its firmware is always up to date. HP regularly releases firmware updates that fix wireless bugs, improve compatibility with new routers, and enhance overall network stability. You should also update your HP drivers on a regular basis, especially after major Windows updates, to prevent communication errors between your computer and the printer. Avoid connecting your printer to guest networks, public Wi-Fi, or networks with strict security restrictions, as these often block device-to-device communication required for wireless printing. Finally, maintain a strong Wi-Fi signal by placing your printer within a reasonable distance from the router and minimizing obstacles such as walls or interference from other electronic devices. These practices greatly reduce the chances of setup failures and help ensure a stable, reliable wireless printing experience.
Conclusion
The HP Wireless Setup Wizard may stop working due to outdated firmware, driver conflicts, router restrictions, or incorrect network settings. By resetting the network, updating drivers, adjusting router settings, or using Driver Talent X as an alternative.